Transfer an AssetTrack for ServiceNow Configuration to another ServiceNow instance

To support proper SLDC processes, AssetTrack allows you to export the configuration of fields, forms and validation rules to a file that can be imported into another instance of AssetTrack for ServiceNow.

With this feature, you can design and test AssetTrack forms in a development or test environment, and transfer them to production easily.

Export your development configuration

To export the configuration from one instance:

  1. Select AssetTrack > Configuration > Transfer Configuration from the ServiceNow menu
  2. Select Download Configuration

 

A JSON file will be downloaded to your local machine which you can transfer to another instance.

Import AssetTrack configuration

Beware: Importing an AssetTrack configuration into your instance will replace the existing configuration.  Existing fields and forms that don't exist in the new configuration will be deactivated.

Import an AssetTrack configuration file into an AssetTrack instance:

  1. Select AssetTrack > Configuration > Transfer Configuration from the ServiceNow menu
  2. Select Load Config File
  3. Select the AssetTrack Configuration JSON file from your local machine
  4. Select Save

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