Renew your expired AssetTrack license

If your license has expired, you may request a new license from AMI. If for a production instance, AMI will request from you a valid purchase order before issuing the license extension.

To request a new license for a particular ServiceNow instance, you must send your machine key for that instance to AMI.

To find and send your machine key to AMI:

  1. Select AssetTrack > License Management 
  2. Select "Email Machine Key to AMI Support"
  3. Send the email

Have more questions? Submit a request

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