Setup AssetTrack on your iOS or Android Device

Use the AssetTrack Mobile application to perform AssetTrack functions on your mobile device.

  Install

Download and install the free AssetTrack application for your mobile device:

 Connect

The first time an AssetTrack app is run on a device, you must enter the server information to "partner" the device.

  1. Launch the AssetTrack application on your mobile device.

  2. Enter the URL to the server you want the device to connect.

    1. For AssetTrack for ServiceNow customers, enter sn://yourinstance. For example, if your ServiceNow URL is https://acmecorp.service-now.com, enter sn://acmecorp 

    2. For AssetTrack Cloud customers hosted by AMI, enter at://yourinstance.  For example, if your AssetTrack URL is https://acmecorp.amitracks.com, enter at://acmecorp

    3. For AssetTrack Server customers, contact your AssetTrack administrator for the correct partner URL.
  3. Select Connect to partner your mobile app.

Your device is now connected to AssetTrack (you will remain connected to this server for future sessions)

See Repartner Your Device to connect to a different AssetTrack server.

 Sign In

Obtain your user name and password from your AssetTrack administrator.

Once connected, you will see the sign in screen:

  1. Enter your user name as prompted
    Note: Specify the AssetTrack or Windows username, based on your AssetTrack or Windows security model
  2. Enter your password (case sensitive) as prompted
  3. Select the command to complete your login

You are now signed in and will remain signed in until you explicitly sign out.

Have more questions? Submit a request

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