3.2.621.100 (Dec 1, 2011)


  • The Motorola ES400 is now a supported mobile device.
  • CA APM 12.6 is now a supported repository product.
  • Mobile device activity can be centrally monitored. Administrators can now monitor sync plan executions, sync times, upgrades, and uploads.
  • HostName and AssetName fields have been added and can be published to all repository products except CA APM 12.6.
  • When publishing data to CA Service Desk, you can now associate an asset with an organization/department.
  • When publishing data to CA Service Desk, location fields (e.g. CAFloorLocation, CARoomLocation) can now be published.
  • You can now specify the lookup priority for an asset (i.e. look up by asset tag, serial number, etc in the desired order).
  • The Stockroom field can now be entered using a scanning shortcut.
Notable fixes
  • The queue would incorrectly indicate it was busy after loading a queue that had more than 50 items.
  • When importing from Service Desk, the asset filters (on the CA Service Management tab of the Settings page) were being ignored.
  • Increased the security of sync plans.
  • In the web app, the search button was not working in IE9.
  • Addressed issues with Windows Security when using Windows Server 2008 R2.
Upgrade notes
  • All AssetTrack components (database, mobile, server, and integrations) must be upgraded.
  • The mobile upgrade will include an upgrade to .NET Compact Framework 3.5. This will add some additional steps to the mobile upgrade, and customers with large, geographically distributed mobile fleets should consult with AMI Support prior to upgrading.
  • Depending on the OS version of the AssetTrack Server host machine, you may need to install Microsoft SQL Server Compact 3.5 Service Pack 2 on the server.
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